Paid membership, no password.

[Paranoid Android]

Sup Dudes,

I've already PM'd Whiskey about this but thought it might be helpful on here too. I paid for a monthly subscription on saturday and last message I recieved was that I would be sent an email with login instructions. I haven't been sent any emails yet so I would be very grateful if someone could sort it out for me, maybe send me an email with correct login details etc

My username is : Paranoid Android07 and its a monthly subscription

Thanks very much
Steve

[hrblocked]

I had this same problem and if you do a search in the forums, you'll see tim has already answered this. If you don't recieve any email, just try logging in and it should work.

[Paranoid Android]

Thats the problem, it doesn't work when I log in. I tried using the New Password option when finding out my original one didn't work but I haven't recieved any emails about a new password so... :confused:

[Paranoid Android]

Damn this has taught me always to read past posts about problems before taking any action. The reset password doesn't work so I guess i've made things worse :rolleyes: Sorry :o

[hrblocked]

just a quick note, I could be wrong, but I don't think whiskey has control of that part. This is completely sepearte from www.nextlevelguitar.com. I would say the person to PM would be Tim or you could email him if you wanted.

[Quadcam79]

I had the same problem, I thinks it's a delay in the payment processing that causes it. give em a little time and one of the senior mods will probably get you a temp id and password till the other one kicks in

[david taub]

Steve - let me know if you still cant get on site - PM me and I will get you account fixed up asap.
Sorry for the delays - we will get you rocking out in no time.
David Taub

[Paranoid Android]

Everything sorted dudes. I would just like to thank NLG for their quick response, very professional!!! Rock On!!

[hrblocked]

Cool glad everything got sorted out.:)

Rock on...
HRBLOCKED

[Whiskey]

For the record, when you have this problem, email me with your PayPal reciept info and I'll get it sorted out within 24 hours usually.

[hrblocked]

oh guess I was wrong, sry, android you did msg the right person. :)

[sniper763]

can you unsubscribe at any time??

[fishdalf]

Well i've PM'ed both Whiskey and David to cover all of my bases and i hope someone will sort the same problem out for me ASAP, one of the reasons i bought it was because tonight and tomorrow i have lots of free time in work to hammer through some of these lessons.

[Whiskey]

Please don't PM David or Tim in these cases. That just means I'll end up getting another PM or email from them as well as yours.

[fishdalf]

Please don't PM David or Tim in these cases. That just means I'll end up getting another PM or email from them as well as yours.

I'm sorry mate i didn't know, how long will this take to resolve?

[Whiskey]

I already PM'ed you with your temporary password and the issue was passed to the tech department. I would imagine you'll be fixed up sometime today.