video uploading

[ernieball80]

i was trying many many times today and at home yesterday to upload a video lesson, i started w/ most of the new ones but none would work i could click it get the screen w/ the video box to come up but wouldnt finish loading, interested if you had any other complaints on this issue
thanks
ernieball80

[david taub]

Hi - no other complaints on this issue. Try with a different browser - we have found mozilla firefox works the best and it can be downloaded for free at www.mozilla.com - that browser rocks!
Take care and enjoy the site.
David Taub

[andysamb4]

I'm having problems too.

[hrblocked]

make sure you have to proper plugins and that your browser is up to date.

[andysamb4]

There appears to be a router down. If you go to the CMD prompt and do type tracert vp.video.google.com you get the router trace. Mine is showing a time out after reaching the 15th step.

A bit dull really.

[hrblocked]

that wouldn't cause someone to not be able to see a video. The only thing a dead hop will do is cause intermittent connection to the website making it slow and sometimes unaccessible. Most of the time when a video or graphic doesn't display it's because of your browser or a plug-in for your browser.

[andysamb4]

Errr with respect it does. If the router can't forward to the destination then you don't get a pong from your ping.

For info, bowser and plug ins are all upto date.

[hrblocked]

sry to be rude, but I've worked with networks for many years and with that statement all you did was agree with me. Video playback has nothing to do with intermittent connection. A bad hop or a timeout hop on a trace route means a nameserver is down or hasn't been updated. Ernie can access the website cause I see him on the forums all the time, he's having problems viewing the videos, which is a browser or plugin/codec issue. If your problem is different then his make a new post instead of building to his making it confusing.

[andysamb4]

HR, I think we are agreeing violently.

[hrblocked]

Well I'm just stating that a bad hop in a traceroute would cause you to not be able to get on the website, not get on it and not be able to see a video.
Besides we're not all gunna get the same traceroute. If someone is having problems viewing NLG videos or any videos for that matter, then it has to be either the browser or some type of plugin/codec like flash player. Now sometimes flash player likes to act up and you have to uninstall and reinstall it. Also there could be the rare occasion that someone's computer might be too old or something, but I doubt that's the case unless they're running a commodore or something(lol).

[Quadcam79]

which lesson were you trying to access?

i was thinking the same thing, missing plugin

[andysamb4]

I can't load anything.

It appears that when you load a video it streams from vp.video.google.com.

When I ping that site there is no pong and all packets are lost or I receive a request timed out message.

It's the same if I go to the Google video home page...can't load anything. Therefore, I don't think it's anything to do with plug ins etc.

No doubt the offending routers (if that is the problem) will come back online again soon.

Thanks for your help.

[Quadcam79]

well i dunno, you may wanna reboot your router. I tried tracerte from a few different servers and didnt get any timeouts
1 [5056] ins-pp1.desm.netins.net (167.142.225.250) 0.8ms
2 [5056] ins-core4-ether0-1.desm.netins.net (167.142.57.194) 0.5ms
3 [7018] 12.118.183.41 18.7ms
4 [7018] tbr2-p010901.cgcil.ip.att.net (12.123.6.6) 19.4ms
5 [7018] ggr3-ge90.cgcil.ip.att.net (12.123.4.249) 19.1ms
6 [7018] att-gw.chi.qwest.net (192.205.32.98) 18.9ms
7 [209] cer-core-02.inet.qwest.net (205.171.139.61) 19.0ms
8 [209] chx-edge-01.inet.qwest.net (205.171.139.166) 19.2ms
9 [209] 63.144.64.134 19.1ms
10 [15169] 66.249.95.253 19.3ms
11 [15169] 66.249.94.127 32.3ms
12 [15169] 72.14.236.194 29.8ms
13 [15169] [target] nz-in-f176.google.com (64.233.163.176):80 21.2ms


1 veserv1 (66.17.141.110) 0.190 ms 0.142 ms 0.088 ms
2 66.54.149.65 (66.54.149.65) 2.021 ms 2.145 ms 2.553 ms
3 ge-6-24-515.car1.Denver1.Level3.net (63.211.250.17) 2.908 ms 1.567 ms 2.031 ms
4 ae-32-56.ebr2.Denver1.Level3.net (4.68.107.190) 8.925 ms ae-31-55.ebr1.Denver1.Level3.net (4.68.107.158) 6.222 ms ae-31-53.ebr1.Denver1.Level3.net (4.68.107.94) 14.350 ms
5 ae-1-100.ebr2.Denver1.Level3.net (4.69.132.38) 2.097 ms 1.817 ms 1.768 ms
6 ae-11-55.car1.Chicago1.Level3.net (4.68.101.130) 26.765 ms ae-3.ebr1.Chicago1.Level3.net (4.69.132.62) 39.200 ms 35.124 ms
7 ae-11-55.car1.Chicago1.Level3.net (4.68.101.130) 26.973 ms ae-11-51.car1.Chicago1.Level3.net (4.68.101.2) 26.684 ms GOOGLE-INC.car1.Chicago1.Level3.net (4.79.208.18) 30.535 ms
8 GOOGLE-INC.car1.Chicago1.Level3.net (4.79.208.18) 25.703 ms 25.809 ms 26.887 ms
9 66.249.94.130 (66.249.94.130) 27.447 ms 72.14.232.53 (72.14.232.53) 26.928 ms 27.246 ms
10 72.14.236.194 (72.14.236.194) 31.005 ms 72.14.232.50 (72.14.232.50) 27.331 ms 72.14.236.194 (72.14.236.194) 27.780 ms
11 216.239.43.118 (216.239.43.118) 36.167 ms 72.14.236.194 (72.14.236.194) 27.585 ms 216.239.43.118 (216.239.43.118) 42.629 ms
12 nz-in-f176.google.com (64.233.163.176) 28.648 ms 27.568 ms 28.058 ms


I would also try and reinstall your flash player plugin just in case it got corrupted somehow

also try this site.... http://kb.mozillazine.org/Windows_Media_Player
you may find a solution there some people have had success by downloading the 3 dll files in the "missing plugin" section and placing them in C:\Program Files\Windows Media Player, per the instructions.

you can test plug ins via this page http://kb.mozillazine.org/Testing_plugins